Return & Refund Policy

When the product does not match the picture description, please return the product to the box and contact us.

If you receive the product and find that you don't want it, please pack the product and contact us.

When you receive the product, you will find it defective, or if it is damaged, please contact us.



How do I apply for a refund?

You can request a refund of your completed payment by contacting


No reason to refund:

1. Vegebox is not shipped on time.

2. The goods were not received within 7 days of the expected delivery time.

3. After receiving the goods, it is found to be inconsistent with the picture, arrange for return and refund.

Where is the refund?

The refund will be returned to your payment account, or credit card, depending on the payment you made.